FAQs
General Questions
What is Firehouse 343?
Firehouse 343 is Central Ontario’s premier fire truck experience company, offering fully interactive events using a real fire apparatus and staffed by professionally trained firefighters.
Where are you located?
Located in the Gravenhurst area, serving Simcoe County and Muskoka.
Contact us for availability in your specific location.
What months are you available?
Our events run from April through November each year—perfect for spring, summer, and fall celebrations.
Is your fire truck real?
Yes! Engine 343 is a fully functional fire apparatus equipped with authentic gear and features.
Booking & Events
What types of events do you do?
We specialize in:
- Birthday parties (kids and adults!)
- Weddings
- Corporate events
- School visits
- Fundraisers
- Community events
- Drive-by celebrations
Do you only do kids' birthday parties?
Not at all! We’re a hit at adult birthdays, weddings, parades, and even grand openings. If you want a fire truck at your event—we’re in.
How do I book an event?
You can book directly by calling 705-345-5520 or emailing firehouse343info@gmail.com. We recommend booking early, especially for summer weekends!
How far in advance should I book?
We recommend at least 2–4 weeks' notice, but feel free to reach out anytime—we’ll do our best to accommodate last-minute requests.
Packages & Pricing
What’s your most popular package?
Our Birthday Drive-By is a crowd favorite—quick, memorable, and affordable. Great for surprise celebrations or when time is limited.
Can I customize a package?
Absolutely! Whether you want extra time or a custom location, we’re happy to tailor the experience to your needs. Contact us for a quote.
Do you require a deposit?
Yes, a small deposit is required to secure your booking. Details will be provided during the booking process.
What if it rains?
We operate rain or shine! If extreme weather is a concern, we’ll work with you to reschedule when possible.
Staffing & Safety
Are your team members real firefighters?
Yes—our team includes professionally trained firefighters who are passionate about making your event both fun and safe.
Do you carry insurance?
Yes, we are fully insured for all public and private events.
Why do we ask for the number of people?
We ask for the number of people in your event to maintain the number of on-site support people are required.